Privacy Policy

Effective Date: January, 1, 2025

At Ocubio, we are committed to protecting your privacy and ensuring a safe online experience for all of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.ocubio.com (the “Site”). Please read this policy carefully. By accessing or using the Site, you agree to the terms and conditions of this Privacy Policy.

1. Information We Collect

We collect different types of information from and about users of the Site, including:

Personal Information:

Personal information is information that can be used to identify you. We may collect the following personal information when you voluntarily provide it to us:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Account Information: Username, password, and any other details you provide when creating an account with Ocubio.
  • Communications: Information provided in messages, feedback, inquiries, or requests for customer support.
  • Transaction Information: Details related to purchases, billing information, and payment methods for products or services.
Protected Health Information (PHI)

We may collect health-related data as required solely for the purpose of processing and facilitating the treatment prescribed by your physician, including:

  • Prescription Details: Medication prescribed, dosage, frequency, and prescribing provider information.
  • Healthcare Provider Information: Contact details of your prescribing physician.

We do not use or share this data for any other purposes unless required by law or with your explicit consent.

Non-Personal Information:

Non-personal information is data that does not directly identify you. We may collect the following:

  • Usage Data: Information on how you interact with the Site, including your IP address, browser type, operating system, referring URLs, and access times.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to track activity on the Site. This helps us understand your preferences, improve our website’s functionality, and enhance your experience.
2. How We Use Your Information

We use the information we collect for the following purposes

  • Provide and Improve Services: To fulfill your requests for products and services, process transactions, and offer customer support.
  • Communication: To communicate with you about your account, services, new product offerings, and updates to our policies.
  • Personalization: To tailor our website and services to your preferences and needs.
  • Marketing and Promotions: To send marketing emails or newsletters related to our products, services, and events (you can opt out at any time)
  • Security: To protect the integrity of the Site, prevent fraud, and enhance security measures.
  • Legal Compliance: To comply with applicable laws and regulations, and to respond to legal requests, disputes, or inquiries.
3. How We Share Your Information

Ocubio will not share, sell, or rent your personal information to third parties, except in the following circumstances:

  • Service Providers: We may share your information with third-party vendors or service providers who assist with operating our Site, fulfilling orders, processing payments, sending communications, and other services necessary for our business.
  • Legal Compliance: We may disclose your information when required by law, or in response to legal process such as subpoenas, court orders, or government requests.
  • Business Transfers: In the event that Ocubio undergoes a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will notify you before any such transfer occurs.
  • Affiliates and Partners: We may share information with our trusted affiliates and business partners for the purposes of providing services and expanding our product offerings.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your personal data is no longer needed for these purposes, we will securely delete or anonymize it.

5. Security of Your Information

We take the security of your personal information seriously and employ appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

6. Your Choices and Rights

You have the following rights regarding your personal information:

  • Access and Correction: You may request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete.
  • Opt-Out of Marketing Communications: You can opt out of receiving promotional emails and newsletters by following the unsubscribe link included in each email.
  • Data Deletion: You may request that we delete your personal information, subject to any legal requirements for retention.
  • Cookies Preferences: You can adjust your browser settings to block cookies or notify you when cookies are being used. However, disabling cookies may affect your experience on the Site.

To exercise any of these rights, please contact us at support@ocubio.com.

7. Third-Party Links

Our Site may contain links to third-party websites, such as social media platforms or partners. These websites are not operated by Ocubio, and we are not responsible for their privacy practices or content. We encourage you to review their privacy policies when visiting these third-party sites.

8. International Transfers

If you are accessing the Site from outside the United States, please be aware that your information may be transferred to and processed in the United States, which may have different data protection laws than those in your country. By using our Site, you consent to such transfers.

9. Changes to This Privacy Policy

Ocubio reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please Contact Us.